- How to Use FaceTime on iPhone [Complete Guide].
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Check that your microphone is working properly. If you can't hear your caller or they can't hear you, both of you should check that your devices' microphones are working properly. You can do this on an iPhone or iPad by opening Voice Memos and recording yourself speaking into the primary i. Also with iPhones, you can check the rear and front mics both at the top of the devices by opening the Camera app and shooting a video in which you talk using the rear and then the front camera.
If you can hear and record your voice normally using such tests, then clearly your microphone is working fine. If not, you might need to take your device into an Apple Store for repair.
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By closing all of the apps you have running, a normal restart could do the trick of enabling you to open FaceTime again and make a call with working audio. Obviously, it's also worth getting your caller to try this as well, just in case. Update your device to the latest OS.
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Often, new operating systems are introduced to clear bugs or flaws affecting previous versions, which might have possibly been preventing apps like FaceTime from working properly. It's for this reason that it's worth updating to the latest available OS for your device, if available. Restore your device to its factory settings. This is a pretty heavy-handed option, but if you've tried all of the methods above and FaceTime still doesn't produce audio normally, it's worth trying.
Again, this is something you should do if none of the above steps have worked since the only remaining explanation is that your device is suffering from some kind of hardware issue that's preventing its microphone from functioning normally. While the above steps deal with poor or no audio in FaceTime and FaceTime Audio, it could be the case that you can't get FaceTime Audio — the audio-only option — to even appear as an option on your device.
This could be for a variety of reasons, yet the most common is that you don't have a compatible device or operating system. For example, you need at least iOS 7 on your device to use FaceTime Audio, so if you're not running this operating system or a more recent one , you won't see the option to make or receive an audio-only call using FaceTime. In particular, this applies to any iPhone older than the iPhone 4 e. However, it might also be the case that you have at least an iPhone 4 or iPad 2 but haven't updated to iOS 7 or a later OS. Then check whether your email is there and whether your account is verified.
Make a FaceTime audio call using Messages on Mac
Mac users will see a verified sign while iOS users will just see their email or phone number active. If everything is OK, check your Internet connection. There should not be any typos or missing symbols. The easiest way is to call you via phone. If you or your friend use an old device, check the Wi-Fi connection and make sure it works fine.
In case you use cellular data to make FaceTime calls, check if you still have available traffic. Please note that FaceTime uses data as any other chat app.
Check whether your carrier provides such an option as FaceTime calls. Most of them do, but there are some companies with limitations. Thus check if the person you want to call via FaceTime has an Apple device.
How To Record a FaceTime Call
Your friend should have an iPhone 4 or higher, a 4th or 5th generation iPod touch, an iPad 2 or higher, or a modern MacBook in order to use FaceTime. For video calls, make sure the gadget has a camera and it does work. Starting from iOS 7, Apple users can block undesired calls. Please keep in mind that if you add Camera into Restrictions, FaceTime will be automatically restricted too. In case any of the two apps is restricted, turn the restriction off.
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